Every item is carefully authenticated, inspected, and described in detail to ensure the highest level of quality and transparency. Because our products are pre-owned luxury pieces, each one is unique.

 

💎 All Sales Are Final

 

All sales are considered final. We do not offer refunds unless an item is proven to be inauthentic or significantly not as described.

 

🔄 Exchanges (Limited Cases)

 

We understand that sometimes a piece may not meet expectations. In certain cases, we may approve an exchange or store credit for items that qualify.

To be eligible:

    •    You must contact us within 3 days of delivery. (please allow 3-5 business days for orders to be processed and shipped out)

    •    The item must be in the same condition as received unworn, unaltered, and with all original packaging and tags (if applicable).

    •    Exchanges are subject to approval and inventory availability.

 

Once approved, we will provide return instructions and assist you in selecting another item or applying store credit toward a future purchase.

 

🕊️ Our goal is to ensure that every client feels confident and cared for when shopping with us. If you ever have a concern about an order, please reach out to us directly  we’re always happy to help.

 

📩 Contact Us: Kikikollection@mail.com